AI as a copilot: novice perceptions of expert support in early design for additive manufacturing

ABSTRACT: This exploratory study examines what forms of expert support DfAM novices need and how they perceive AI-based expert systems. The results show that cognitive orientation, transparent communication and reliable information are most valued, while social or emotional expert attributes play a minor role. The study derives requirements for explainable, trustworthy AI support tailored to the early needs of DfAM.